Contact Us

We are currently experiencing high levels of contacts from our customers which is delaying our response times, however, we will respond to you as soon as we are able.


Our system works on a queuing basis, so unfortunately if you send multiple messages it could delay our response.


It's extremely busy at our warehouse and call centre due to severe nationwide labour shortages, so please be aware that our dispatch times are taking a little longer than usual. Please check the expected delivery date for your items when you checkout and also on your order confirmation email. Please bear with us, and we will get your order to you as soon as we are able, though due to the current shortage of available labour there may be some delays.


Thanks in advance for your patience and support.


Opening Hours

Mon - Sat: 9am - 5:30pm

Sun: 10am – 4pm


Contact Phone: 01206 226410



We've temporarily extended our returns period to 120 days.

Please follow the instructions on your returns form, which will advise you on the returns option available to you, and where to send your item/s back to. Please ensure your item/s are returned to the address listed on your returns form/dispatch note, delivered with the item.

  • First Name*:
  • Surname*:
  • Subject*:
  • Email Address*:
  • Comments:

By clicking the SUBMIT button you agree to BrandAlley contacting you about your query using the email address you've provided.