Contact Us

Please note our contact system operates on a queued basis and sending multiple requests about the same issue can delay a response.


Due to Brexit we are currently experiencing some delays from our European Suppliers, please bear with us. We are working as quickly as possible to get your items dispatched to you.


Opening Hours

Mon - Sat: 9am - 5:30pm

Sun: 10am – 4pm


Contact Phone: 01206 226410



We've extended returns to 60 days for the time being.

Please follow the instructions on your returns form, which will advise you on the returns option available to you, and where to send your item/s back to. Please ensure your item/s are returned to the address listed on your returns form/dispatch note, delivered with the item.

  • First Name*:
  • Surname*:
  • Subject*:
  • Email Address*:
  • Comments:

By clicking the SUBMIT button you agree to BrandAlley contacting you about your query using the email address you've provided.