You can generate a returns label from our returns portal - https://www.soletrader.co.uk/returns-portal

You have 30 days to return unwanted items.

Refunds are issued once we have received the item, in saleable condition, at one of our stores or distribution centres. We are not liable for any damage or loss whilst the return is in transit.

Please ensure the box is secured with parcel paper or plastic wrap with the returns paperwork enclosed. The box and item must be returned in a sellable condition.

All items should be returned in their original packaging and unworn.

When trying on for fit, please use a carpeted area indoors.