If you are entitled to a refund because your goods were damaged or mis-described, we will refund you as follows:

If you return all items of your order at the same time on damaged or mis-described grounds, we will refund the cost of your order and the delivery charge.

Delivery charges will not be refunded if you return only part of the order (e.g. you have ordered two items but only return one). If items are parts of a set, you must return all parts of the set in order to qualify for a refund.

Any refund due will be credited to the original card used to purchase the goods.

Refunds will be processed as soon as possible, but please note that refunds can take 7-10 days to appear in your bank or credit card account.