IF YOU'VE CHANGED YOUR MIND

If you've changed your mind and need to return an item, you have 30 days from the day after delivery to return your item(s). You can return the items yourself or we can supply you with a quote for a courier collection and return which can be deducted from your refund so you don't have to pay this upfront.

YOUR ITEM(S) NEED(S) TO BE:

Unused and with all original components (you are able to assemble and disassemble the product to check if you like it)
In its original packaging
In a resellable condition
We can arrange for a free courier collection for you.

Refunds will be processed by the original payment method upon receipt of the item/s back in our warehouse. Refunds can then take up to 10 days to appear back on your statement.

MY ITEM IS FAULTY

If you have a faulty item, please contacy us within 30 days of receipt and we can offer you an exchange, replacement or a refund. Please keep the packaging so we can collect the items if needed.

GENERAL INFO

We cannot accept returns for a full refund after 30 days. This does not affect your statutory rights in relation to damaged or defective products.

Returns address - Furniturebox, Unit 6, Indurent Park Chippenham, Clanville Way, Chippenham, SN15 5BD