Postage and packaging costs

No matter how many sales you shop from, you’ll only pay £5.95 for postage and packaging shipments to Mainland UK or for postage and packing shipments to Ireland and the Channel Islands it only costs £7.95

Products of a large size that are fulfilled directly by our supplier, may incur an additional delivery charge. Please check the product description or basket page for further details on shipping costs’

Delivery times 

Our delivery dates vary depending on whether our suppliers need to deliver stock to our warehouse after you have purchased. You will find the delivery date for each sale displayed on the sale and product page, and at the checkout stage. 

Items available to us right away will be delivered to you within 3-5 days and when it will take longer, the delivery dates are made clear throughout your order journey. 

There are currently severe delays on deliveries to the Republic of Ireland due to local Covid-19 restrictions, delivery will be made in 10-12 days.

Please note that if you have ordered items from one or more of our sales, we will automatically split ship your order if certain items become available before others.

Express delivery

Why not choose to upgrade your order to express delivery for items that are immediately available?

Here’s how it works:

  • Place your order by 6pm Monday to Friday to get it the next day.
  • Orders placed after 6pm Friday to 2pm Sunday will be delivered on Monday, please note for the following postcodes orders will be delivered on Tuesday:
  • BT, TR, PL, EX, IoM, TD, ML, KA, EH, G, KY, FK, PA, PH, DD. AB, IV

Please note express delivery to the following postcodes is always two working days: HS2,  KW 16-17,  PA61 – PA75,  PA78,  PH30,  PH41-44,  ZE 2-3

Next day delivery will cost:

  • £ 7.50 for deliveries to Mainland UK.

Sadly, we are unable to offer next day delivery to Ireland or the Channel Islands.


We have temporarily extended our returns period to 60 days.

Royal Mail £3.50

Print your return label:

Track your return:

Please note: We will process your refund within 14 calendar days of receiving your return.

If you have chosen to use BrandAlley's Royal Mail returns service, £ 3.50 will be deducted from your refund to cover the cost of this service.

Returns address 

C/O Whistl Ltd
Belkin Building
Shipton Way
Express Business Park
NN10 6GL


For more information on our Delivery and Returns service, please visit our FAQ's