Delivery

 

Postage and packaging costs

No matter how many sales you shop from, you’ll only pay £5.95 for postage and packaging shipments to Mainland UK or for postage and packing shipments to Ireland and the Channel Islands it only costs £7.95

Delivery times 

Our delivery dates vary depending on whether our suppliers need to deliver stock to our warehouse after you have purchased. You will find the delivery date for each sale displayed on the sale and product page, and at the checkout stage. 

Items available to us right away will be delivered to you within 2-4 days and when it will take longer, the delivery dates are made clear throughout your order journey. 

Please note that if you have ordered items from one or more of our sales, we will automatically split ship your order if certain items become available before others.

 

Returns

OptionsCharge
Royal Mail £3.50

Print your return label: www.brandalley.co.uk/rm-returns/

Track your return: www.royalmail.com/track-your-item

Please note: We will process your refund within 14 calendar days of receiving your return.

If you have chosen to use BrandAlley's Royal Mail returns service, £ 3.50 will be deducted from your refund to cover the cost of this service.

Returns address 

BrandAlley
C/O Prism DM Ltd
Belkin Building
Shipton Way
Express Business Park
Rushden
NN10 6GL

 

For more information on our Delivery and Returns service, please visit our FAQ's